GoHealth e-Ticketing

Phone Number

Full Name

Description

Assign Agent

GoHealth Dashboard

Monthly average turn around time: 2 Days 14 Hours 50 Mins

0

Pending tickets

10

Unresolved tickets

21

Resolved tickets

31

Total tickets

10 Tickets Need Action 3 Tickets Escalated

Monthly average turn around time:

0

Pending tickets

0

Unresolved tickets

0

Resolved tickets

0

Total tickets

0 Tickets Need Action 0 Tickets Escalated Out 3 Tickets Escalated In

New Principals

0

0 Pending
0 Processing
0 Printed 0 Collected

New Dependants

0

0 Pending
0 Processing
0 Printed 0 Collected

Change of HCP

68

50 Pending
18 Processing
0 Printed 0 Collected

Reprint of ID Card

14

9 Pending
5 Processing
0 Printed 0 Collected

Weekly Ticket

Monthly Ticket

Weekly Calls

Monthly Calls

Answer Call